The decision for an organization to implement or replace a core system or process is significant. The risk internally that is caused by the change and the significant cost to invest requires that it is successful the first time. The experienced Logic20/20 approach to package implementation minimizes customizations and organizational impact while maximizing business benefits which overall drives to a lower total cost of ownership (TCO) and a higher return on investment (ROI).
Adapt implementation to the landscape
Our consultants understand that the success of any new toolset or process relies on understanding the environment in which it is to be implemented. Adapting the implementation approach to engage and bring as many stakeholders on the journey so they adopt and understand the benefits of the new solution and processes is critical to success. The Logic20/20 team has extensive experience designing, implementing and educating organizations on a variety of package solutions. From Customer Relationship Management (CRM) solutions, to Enterprise Resource Planning (ERP) packages through to productivity solutions (like O365), our team follows our core ethos of providing simple and efficient implementations minimizing customizations while providing maximum flexibility.
Areas of consultant expertise
Process definition and requirement gathering
Functional and Technical Design
Solution Configuration, Development and Implementation
System, Integration, User and Performance Testing
Change Management and Training