Logic20/20

SeattlePublicUtilities

Solution framework analysis and recommendations helped Seattle Public Utilities

At a glance:

Seattle Public Utilities was poised to do an organization-wide implementation of SharePoint 2013 and engaged with Logic20/20 to get some high-level insights, advice, and direction to make sure that they were prepared in advance of the implementation.

Customer Challenge

Seattle Public Utilities needed a high-level framework with solutions to potential impacts or issues prior to their SharePoint 2013 implementation. They were worried about the impact to business processes currently in place and wanted to unearth any potential areas of concern.

Approach and Solution:

We worked with Seattle Public Utilities and provided high-level insights and framework to address their concerns and potential impacts of a SharePoint 2013 implementation. We:

  • Interviewed stakeholders to understand key use cases for SharePoint within the organization
  • Identified use cases where the future implementation may impact business processes
  • Provided the high-level framework that provided solutions that will address any issues

Value and Benefits - “the wins”

With the insights and framework in hand, Seattle Public Utilities was able to successfully implement SharePoint 2013 with minimal impact to their businesses and processes.

About Seattle Public Utilities

Seattle Public Utilities is a public utility agency of the city of Seattle, Washington, which provides water, sewer, drainage and garbage services for 1.3 million people in King County, Washington. The agency was established in 1997, consolidating the city's Water Department with other city functions.