• Clarity to Focus

Managed Services

Managed Services

Logic20/20’s Managed Services business enables our clients to get the most out of their technology investment, while minimizing the up-front costs.

 

Our Managed Services approach and methodology is adaptable, transparent and follows industry best practices to ultimately reduce the total cost of ownership (TCO) of your IT investments while creating long term value.

 

Whether you are interested in taking advantage of our prepackaged managed services offerings or you want to discuss a custom solution tailored specifically to your needs, Logic20/20 is up for the challenge.

 

Our Expertise

Cloud Infrastructure Support

 

Logic20/20’s skilled staff create and maintain finely tuned infrastructure for our customers. Whether it be support of a single application or the larger enterprise, Logic20/20 will leverage our skilled cloud engineers to meet your needs. We utilize service management (ITIL) best practices and proactive monitoring of your environment to provide rapid issue resolution and improve the availability and security of your systems.

 

Cloud Application Support

 

Logic20/20 provides IT expertise to help businesses support their cloud-based applications. Logic20/20 supports technical and administrative activities that ensure smooth operations while enabling your business to focus on its core competencies. Whether Windows or Linux workloads , Logic20/20 Managed Services professionals are poised to help.

 

Some of the ways we have helped customers like you maximize the ROI on their cloud roadmap include:

 

  • Cloud Migration Planning & Support
  • Platform Administration
  • SaaS Advanced Analytics
  • Content Management Systems
  • SaaS (CRM Dynamics 365) Data Loss Prevention
  • O365 & SharePoint Online
  • Assessment & Migration to New Solutions
  • New User Training
  • Dynamics CRM Admin, Monitoring, Maintenance, and Enhancements/Configuration
 

Featured Solutions

MS BackupMicrosoft Backup Services (MBS)

We help our O365 and Dynamics customers understand, tune, and extend the built-in backup and recovery options that exist in O365. With the proper configuration, our customers can recover emails, documents, and entire SharePoint collections to a point in time, all while improving daily function and being mindful of storage costs.

 

 


MS DynDynamics Configuration, Maintenance, and Enhancement

Each organization that we support has a unique set of needs for its Dynamics on–premises or cloud implementation. Our team takes the time to fully understand your organizations business needs before configuring a new or existing instance, leveraging the latest Azure or AWS capabilities. This attention to detail allows us to quickly scale your Dynamics investments and enables you to take advantage of new features.

 


MS DrupalHigh-availability Drupal Website Hosting on AWS or Azure

Your website is how you tell your story to your customers, potential customers, and employees. While it’s true that “content is king”, organizations also need to ensure that the back-end is architected correctly to support business needs and that functionality is secure and scalable. We create dedicated infrastructure hosted in the cloud and provide ongoing support for both Amazon Web Services (AWS) and Microsoft Azure.

 


MS High ValueExtract and Expose High Value Data "Locked" in your Enterprise Cloud Applications

Many organizations using SaaS solutions have limited access and control of the data that lives inside these applications. This data is effectively “locked” inside, inhibiting high-value, cross-solution analytics--and the insight they could provide.

 

Logic20/20’s BI practitioners and architects can help your organization access this information and leverage the underlying data, enabling high-value analytics. We extract, integrate, store, and expose (via training/docs) SaaS data in the AWS or Azure Cloud.

 


Additional Capabilities

Digital Transformation

Advanced Analytics

Managed Services