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Emergency Operations in Energy Utilities: Ensure Resilience

Build safer, more resilient utility operations

 

Maximize the effectiveness of emergency operations with real-time data that provide clear insights for informed decision-making during critical situations, efficient management of Public Safety Power Shutoffs (PSPS), and minimized downtime. Equip your team for future events with advanced emergency simulation tools that accurately replicate scenarios, enhancing their ability to respond effectively in high-pressure situations.

What we do

A well-coordinated emergency response begins long before an activation and continues well after. Logic20/20 empowers utilities to enhance preparedness, maintain operational resilience, and drive continuous improvement through each phase of emergency operations.

Before activation: Building readiness through technology and training

We help utilities strengthen their emergency preparedness with tools and processes that support planning, training, and decision-making:

  • Emergency event simulations: Realistic training environments improve decision-making, reduce errors, and build team coordination under pressure.
  • Digital twins: Real-time simulation and modeling support predictive analysis, enabling proactive response planning and situational awareness.
  • Centralized incident management: Integrated platforms streamline resource allocation, automate task workflows, and ensure data accuracy, minimizing manual overhead.

During activation: Supporting informed decisions and operational continuity

In a crisis, every second counts. Utilities must act swiftly while ensuring their choices serve the best interests of the communities they support. Our solutions enable confident, well-grounded action through real-time data and dependable systems:

  • Resilient cloud architecture: Scalable, always-on systems deliver consistent performance and secure access from any location or device, helping teams maintain coordination under pressure.
  • PSPS decision support: Real-time dashboards and analytics equip utilities to make fast, informed Public Safety Power Shutoff (PSPS) decisions, minimizing risk and avoiding unnecessary outages when communities need power the most.

After activation: Accelerating recovery and continuous optimization

Post-event, utilities must manage documentation, evaluate emergency response performance, and apply insights to refine future operations. Our solutions support a smooth and data-driven recovery:

  • Automated compliance reporting: Streamlined workflows generate accurate reports aligned with regulatory requirements, reducing manual burden and turnaround time.
  • Generative AI (Gen AI) support: Scalable AI-powered assistants provide insights to enhance debriefing, identify performance gaps, and support long-term planning.

Let’s talk about emergency operations.