Utilities Consulting
Enhance operations today while preparing for a more dynamic, distributed grid
Utilities are carrying heavier operational load as the grid shifts toward distributed, more variable conditions. Wildfire mitigation, regulatory reporting, emergency response, and grid modernization pull against each other, often across disconnected systems that require manual workarounds.
Logic20/20 helps you strengthen day-to-day operations while advancing grid modernization. We tighten day-to-day operations with real visibility and cross-team coordination. At the same time, we put data and AI in place to improve visibility and decision-making as the grid becomes more complex. Decisions are made with current, reliable data. Teams work from the same operating picture, and systems adjust as grid conditions change.
Why Logic20/20?
Deep utility operations experience
We work across planning, operations, compliance, and emergency response. Our teams understand where processes break down and what it takes to keep work on track under real operating conditions.
Focused on operational outcomes
We improve visibility, coordination, and decision quality. Teams spend less time reconciling data and more time acting on it.
AI built for day-to-day operations
We connect data and AI to the workflows teams already use. Outputs support day-to-day decisions and stay relevant as conditions change.
Where complexity impacts decisions and execution
The same patterns show up across utilities as grid conditions become more variable. The work itself hasn’t changed, but the way it comes together has. Delays or errors have more immediate impact.
Utilities are still dealing with familiar problems: data spread across systems, teams working from different datasets, and manual coordination required to keep work moving. These gaps now show up in slower response and less consistent execution, and decisions are harder to defend.
Fragmented risk views
Wildfire, vegetation, and asset data sit in different systems. Risk gets pieced together manually, often right before action is required.
Reporting under pressure
Regulatory reporting pulls from multiple sources, with validation handled manually. As deadlines tighten, the margin for error shrinks.
Disconnected emergency response
During events, updates move at different speeds across tools. Teams must fill the gaps to maintain a shared operating picture.
Planning without real-time context
Supply chain decisions, asset investment, and grid upgrades move forward without a consistent view of current conditions or changing demand.
AI solutions that go unused
Models and analytics sit outside daily workflows, or outputs aren’t trusted enough to guide decisions. The insight exists, but it doesn’t change what happens in the field.
Our expertise
Operational technology advisory consulting
Modernize grid operations to optimize use of energy resources through improved monitoring, management, and efficiency of the grid. Consultants help energy and utilities companies develop and optimize operational systems and processes—including asset management systems—to support grid modernization and operational excellence.
With deep expertise in transmission and distribution, power networks, and infrastructure, Logic20/20 assists clients in developing strategies for modernization, integrating renewable energy, and enhancing grid resilience. Our consultants advise on advanced technologies such as smart grids and energy storage solutions to improve operational efficiency and enable the energy transition.
DERMS implementation
Manage growing volumes of distributed energy resources while improving grid resilience, visibility, and operational flexibility. »
Flexible Service Connection
Accelerate customer connections with standardized analysis, scalable processes, and more efficient use of existing distribution infrastructure. »
IT/OT PMO
Gain organization-wide visibility and measurable outcomes through a PMO framework that drives alignment and accountability across grid modernization efforts. »
Microgrids
Design and implement a microgrid strategy based on your energy needs, infrastructure, and operational priorities. »
Risk and emergency management solutions
Proactively identify, assess, and mitigate operational and regulatory risks to strengthen resilience and support long-term reliability.
Wildfire mitigation
Reduce wildfire risk with data-driven strategies that support prevention, response, and regulatory compliance across utility operations. »
Vegetation managment
Enhance safety and reliability with vegetation management strategies that leverage geospatial data, analytics, and field insights. »
Storm Response Planning
Strengthen storm response planning with data-driven strategies that help utilities prepare for severe weather, optimize resources, and restore service more efficiently. »
Emergency Operations
Prepare for and respond to critical events with integrated data, predictive insights, and coordinated emergency response planning. »
Image Analytics
Turn visual data into actionable insights to improve asset monitoring, streamline inspections, and support predictive maintenance. »
Digital strategy and transformation
Drive innovation and efficiency across utility operations with a digital strategy that connects customer engagement, compliance, and grid modernization. Our focus is on helping clients stay ahead in a rapidly evolving energy and utilities industry by leveraging new technology and digital transformation initiatives. By adopting a customer-centric approach and integrating advanced digital tools, we help organizations create competitive advantages and deliver greater value across their operations.
Many companies in the energy sector lack full net zero goals, highlighting the need for tailored decarbonization strategies. Our consulting services support energy and utilities companies in evolving their operational models and setting a strategic direction toward a net zero future, ensuring they are prepared to meet regulatory demands and market expectations.
Customer experience
Elevate the utility customer journey with personalized, data-driven experiences that build trust and improve satisfaction. »
Customer notification
Keep utility customers informed with timely, accurate outage and service updates powered by integrated data and smart communication tools. »
Compliance services
Navigate evolving utility regulations with strategies that align compliance, operational efficiency, and long-term grid reliability. »
Featured resource
AI Playbook for Utility Leaders
Managing Risk, Powering Reliability
Explore a disciplined approach to integrating AI across operations, rate cases, and compliance—designed to strengthen reliability, manage risk, and deliver measurable results.
Grid operations
Learn how Logic20/20 partners with utilities to maintain a safe, dependable power supply.
"San Diego Gas and Electric has had the opportunity on multiple occasions to partner and collaborate with Logic20/20 on strategic initiatives associated with process improvement, data modeling, and regulatory compliance. Logic20/20’s team of analysts and managers demonstrate the highest level of competency, effectiveness, and professionalism that have netted productive and meaningful results helping to further continual improvement in our operations. I appreciate and thank them for their contributions."
WMP VEGETATION MANAGER, SDG&E
Case studies
Logic20/20 helps utilities accelerate their journeys towards grid modernization, digital transformation, and enhanced customer experiences.
Featured
Enhancing customer experience with an OpenAI-driven virtual agent
Featured
A data-first approach to utility risk management
Featured
A utility’s path to smarter outage notifications
Insights
AI-native regulatory operations and the future of infrastructure permitting
Generative AI is beginning to reshape regulatory execution by helping organizations scale permitting operations.
Vegetation visibility is becoming critical infrastructure
Explore the growing importance of territory-wide vegetation visibility and scalable approaches that support risk-based prioritization.
The missing link between inspection imagery and grid intelligence
How linking images to assets and enabling access through image viewer applications makes visual data usable in day-to-day decision-making
years helping utilities
Projects completed successfully
work hours for 20+ clients
Who we've worked with
Let’s work through your operational challenges.