Technology & Communications
Claim your competitive edge
In a competitive marketplace, innovative technology and communications organizations live by a digital-first strategy. Integrated AI and machine learning solutions help companies’ asses customer sentiment, identify the next best action, increase self-service, and make real time recommendations.
Our teams deliver the technical skills, business acumen, and organizational expertise to get even the most ambitious digital strategies up and running quickly—and take them across the finish line.
AI products innovation
Digital products are a key component of innovative organizations; AI and machine learning power automation and create tangible business improvements.
Bottom line: Streamlined processes & cost savings.
Intelligent customer care
Bottom line: Annual savings upwards of $100 million
Manage assets and increase infrastructure resiliency using AI & machine learning with solutions that impact field operations, supply chain, predictive planning.
Bottom line: Increase customer satisfaction & manage costs
Business process outsourcing
Focus on key success drivers while engaging a trusted partner to drive business operations and increase efficiencies in data privacy as a service, marketing operations, and more.
Bottom line: Operational flexibility & streamlined execution
Technology and telecom enterprises serve some of the most sophisticated customers around. Logic20/20 helps ensure they can keep those customers coming back.
Shrinking call center wait times
Elevating customer care with AI and machine learning
Making business insights more accessible
Our partners provide powerful tools and unmatched support to help you achieve your business goals.
are saved annually through digital solutions
Who we’ve worked with
“We love working with Logic20/20. No matter the type of product or business objectives, they partner with us to create the best possible outcomes. We tackle projects as a focused, unified team, and we can always rely on their creativity and commitment to help us get the job done. Their skill and support continually exceed our expectations."
Sr. Manager, AI
T-Mobile and Social, Product & Technology
What are your challenges? Let’s talk through the solutions.