Technology & Communications
Claim your competitive edgeÂ
In a competitive marketplace, innovative technology and communications organizations live by a digital-first strategy. Integrated AI and machine learning solutions help companies’ asses customer sentiment, identify the next best action, increase self-service, and make real time recommendations.
Our teams deliver the technical skills, business acumen, and organizational expertise to get even the most ambitious digital strategies up and running quickly—and take them across the finish line.
Our expertise
Intelligent customer care
Bottom line: Annual savings upwards of $100 million
Asset management
Bottom line:Â Increase customer satisfaction & manage costs
Business process outsourcing
Focus on key success drivers while engaging a trusted partner to drive business operations and increase efficiencies in data privacy as a service, marketing operations, and more.
Bottom line: Operational flexibility & streamlined execution
AI products innovation
Digital products are a key component of innovative organizations; AI and machine learning power automation and create tangible business improvements.
Bottom line:Â Streamlined processes & cost savings.
ESG & SUSTAINABILITY
We work with businesses to develop the processes, structures, and data foundations required to build impactful ESG and sustainability programs.
Bottom line: Improve operations and build customer trust
Case Studies
Technology and telecom enterprises serve some of the most sophisticated customers around. Logic20/20 helps ensure they can keep those customers coming back.
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Elevating customer care with AI and machine learning
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Making business insights more accessible
PARTNERSHIPS
Our partners provide powerful tools and unmatched support to help you achieve your business goals.
$100 Million
are saved annually through digital solutions
Who we’ve worked with
What are your challenges? Let’s talk through the solutions.