Case study: Streamlining telecom finance

Case study: Streamlining telecom finance

6-minute read Snapshot When a telecom enterprise’s financial team needed to accelerate the migration of their legacy accounting system to the cloud, they partnered with Logic20/20. Our team of senior architects, developers, and accounting subject-matter experts (SMEs)...
Elevating customer care with AI and machine learning

Elevating customer care with AI and machine learning

5-minute read Snapshot When a telecommunications enterprise that’s already famous for their customer service wanted to up their game, they turned to Logic20/20. Our team met the challenge with call center AI and machine learning (ML) solutions built on AWS that enable...