Managed Services | Logic20/20

Managed Services

- Clarity to focus -

Affordable, predictable managed IT solutionsWe help you manage the cloud lifecycle and free up your time to focus on top priorities.

Logic20/20’s Managed IT Services business enables our clients to get the most out of their technology investment, while minimizing the up-front cost. Our Managed Services approach and methodology is adaptable, transparent, and follows industry best practices to ultimately reduce the total cost of ownership (TCO) of your cloud services and IT investments, while creating long term value.


Our managed services team offers a range of services, including IT consulting, business continuity planning, disaster recovery strategy, cloud services and maintenance, website hosting and DevOps as a Service. We work your teams to find the right balances of services to support your business.

Managed Services Expertise


DevOps Managed Services

Speed up DevOps integration with managed DevOps infrastructure.

O365 Online & SharePoint

Increase collaboration and productivity with Microsoft O365 & SharePoint

Dynamics Config, & Maintenance

Get the most out of your investment & support your business better with cloud hosting solutions.

Content Management Systems (CMS)

Easily manage your users and content with secure and scalable content architecture for your website.

Platform Admin & Migration

We'll manage the daily maintenance of your infrastructure, so you can focus on the rest of your business

Custom App Support & Maintenance

Full life cycle management of custom applications, including new feature upgrades.


Managed Services Featured Solutions


DevOps Managed Service

DevOps Managed Services

Our DevOps managed services teams, or DevOps as a service, create a sustainable and scalable support model for current and future development projects. The goal of DevOps, in general, is to increase collaboration between operations and development teams, creating a culture of continuous improvement. By utilizing DevOps as a Service, companies increase the speed to market and quickly update applications with features and fixes, all of which leads to happier customers, both internal and external.


DevOps Managed Service brings consistency and scalability to a business by focusing on three main pillars of the IT organization. Our teams support infrastructure maintenance, updates, and improvements, SaaS application support, and business desk functionality. We can manage across platforms with consistent support and take the time to plan long term to achieve the best ROI on technology infrastructure.

Microsoft Backup Services (MBS)

Disaster recovery and business continuity

We help our O365 and Dynamics customers understand, tune, and extend the built-in backup and recovery options that exist in O365. With the proper configuration, our managed services customers can recover emails, documents, and entire SharePoint collections to a point in time, all while improving daily function and being mindful of storage costs. Well tuned backup is a critical part of any business continuity or disaster recovery strategy.


Learn more here. 

Microsoft Backup Services
Dynamics CRM Configuration

Dynamics CRM Configuration, Maintenance, and Enhancement

Each organization that we support has a unique set of needs for its Microsoft Dynamics on–premises or cloud implementation. Our IT consulting team takes the time to fully understand your organization's business needs before configuring a new or existing instance, leveraging the latest Azure or AWS capabilities. This attention to detail allows us to quickly scale your Dynamics investments and enables you to take advantage of new features and use CRM to grow your business.

High-availability Drupal Website Hosting on AWS or Azure

Your website is how you tell your story to your customers, potential customers, and employees. While it’s true that “content is king”, organizations also need to ensure that the back-end is architected correctly to support business needs and that functionality is secure, scalable, and fast. We create dedicated infrastructure hosted in the cloud that can scale with your business needs, and provide ongoing support for both Amazon Web Services (AWS) and Microsoft Azure.

Drupal website hosting
Data Integration

Extract and Expose High Value Data "Locked" in your Enterprise Cloud Applications

Many organizations using SaaS solutions or other cloud services have limited access and control of the data that lives inside these applications. This data is effectively “locked” inside, inhibiting high-value, cross-solution analytics--and the insight they could provide.

Logic20/20’s BI practitioners and architects can help your organization access this information and leverage the underlying data, enabling high-value analytics. We extract, integrate, store, and expose (via training/docs) SaaS data in the AWS or Azure Cloud.




Managed Services Case Studies


Washington State Nurses Association
Bellwether Housing
University of Washington
Global Seattle-base Foundation
DAA Northwest
Allen Institute
WA State Department of Early of Early Learning




Nick Callahan 

Let's connect.
Nick Callahan
Practice Area Lead, Managed Services