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Enhancing change management with co-creation: A case study

Enhancing change management with co-creation: A case study

by Aladia Gan | Jul 30, 2024 | Insight

5-minute read Quick summary: A real-world example of how co-creation enhances adoption and utilization of new technologies, resulting in higher engagement, enhanced user satisfaction, and increased efficiency The average organization, according to Gartner, has gone...
Case study: Digital transformation of aerial imagery asset inspection

Case study: Digital transformation of aerial imagery asset inspection

by Scott Nelson | May 3, 2024 | Insight

4-minute read Snapshot In the aftermath of a series of wildfires caused by aging infrastructure, one utility company began a systematic inspection process using images captured by drones and helicopters to identify maintenance needs before they become a problem. A...
Case study: Enhancing builder services with an advanced digital portal

Case study: Enhancing builder services with an advanced digital portal

by Mary Beth Gibson | Apr 30, 2024 | Insight

4-minute read Snapshot A large West Coast utility recognized the need to improve service customer experiences for builders and contractors. They partnered with Logic20/20 to develop a responsive, UX-optimized builder services portal to consolidate service applications...
Case Study: Driving Agile transformation for a utility IT team

Case Study: Driving Agile transformation for a utility IT team

by Melanie Tran | Feb 27, 2024 | Insight

4-minute read Snapshot A major utility parent company, undergoing an enterprise-wide Agile transformation, needed to standardize approaches to Agile product development across the teams that make up its IT organization. Logic20/20 is assessing each team’s needs,...
Case study: Powering change: implementing DERMS for enhanced energy resource management

Case study: Powering change: implementing DERMS for enhanced energy resource management

by Michael Emmanuel | Feb 22, 2024 | Insights

3-minute read Snapshot A major West Coast utility was integrating a distributed energy resource management system (DERMS) into their advanced distribution management system (ADMS) capability, with the goal of more effectively managing distributed energy resources...
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