Customer Service Strategy Template Insight

Customer Service Strategy Template Insight

2-minute read Exceptional experiences start with a strategy. 89% of consumers will buy more from companies that deliver an exceptional customer experience. Given the array of channels available, the volume and variety of expectations to address, and the importance of...
A quick and simple Salesforce webhook listener

A quick and simple Salesforce webhook listener

2-minute read Quick summary: How to set up your Salesforce org to listen for webhooks Setting up your Salesforce org to listen for webhooks should be easy. Actually, it is easy, but it seems the steps are buried in different places like Horcruxes. I’m going to...