The Importance of a Digital Workforce in 2020
A digital workforce is an essential tool for organizations in 2020. Learn about what it is, benefits, how to implement it, and more.... Read more.
How process mining accelerates RPA implementations
How process mining provides insights needed to identify and optimize processes for RPA implementation, monitor performance, and measure results... Read more.
RPA: Choosing the Right Processes for Automation
Choosing the best processes for RPA: how to evaluate which of your processes are suited for robotic process automation.... Read more.
Chatbots evolved: the new call center AI for customer support
How artificial intelligence for customer support is helping organizations improve customer loyalty, reduce costs, and decrease call center attrition rates... Read more.