How process mining accelerates RPA implementations
How process mining provides insights needed to identify and optimize processes for RPA implementation, monitor performance, and measure results... Read more.
RPA: Choosing the Right Processes for Automation
Choosing the best processes for RPA: how to evaluate which of your processes are suited for robotic process automation.... Read more.
Chatbots evolved: the new call center AI for customer support
How artificial intelligence for customer support is helping organizations improve customer loyalty, reduce costs, and decrease call center attrition rates... Read more.