Insights and Articles
Tap into our expert insights to accelerate progress towards your business goals
Our seasoned experts in advanced analytics and digital transformation share their insights on how to get more value from your technology, your processes, and your operations.
SPOTLIGHT
AI Playbook for Utility Leaders
A practical playbook for utility leaders to operationalize AI with the discipline and governance required to protect reliability, safety, and regulatory alignment
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From Siloed Programs to Unified Risk: A Guide for Utility Leaders
Our latest resource introduces a utility-owned framework for managing risk across hazards and time horizons, backed by real-world examples.
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What the Common Information Model (CIM) means for U.S. utilities
CIM offers a shared structure for representing network data, giving leaders a clearer, more actionable view of their operations.
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Enhancing customer experience and reducing support costs with an OpenAI-driven virtual agent
How a telecom’s virtual agent delivered $3.2 million in deflected support-call costs.
