AI-Enabled Customer Care in 2026: Executive Brief
Download the executive brief We will never sell your data. View our privacy policy here.Customer care expectations are no longer shaped by a single channel or a... Read more.
Regulatory Readiness in 2026: Executive Brief for Resilient Compliance
Download the executive brief We will never sell your data. View our privacy policy here.Regulatory scrutiny is no longer episodic—it’s continuous. For compliance... Read more.
Understanding AI agents: Their role and impact in today’s world
Executive summary: AI agents are becoming a practical solution for organizations looking to streamline operations, improve decision-making, and deliver faster, more... Read more.
Optimizing PSPS decision-making | Western Energy Institute’s WE Magazine cover story
As wildfire events intensify, utilities must evolve from reactive shutoffs to proactive resilience strategies.Â
For the Western Energy Institute's WE Magazine cover... Read more.
Infographic – Wildfire risk and emergency operations
Taking a holistic approach to risk management is essential for long-term success. Instead of addressing risks in isolation, utilities must integrate data-driven... Read more.
Rebuilding resilience: A data-first approach to utility risk management
3-minute readSnapshot
Wildfire seasons across the Northwest have grown longer, hotter, and more destructive, making fire mitigation a year-round responsibility for... Read more.
Closing the Adoption Gap: The CHRO’s Guide to AI Workforce Enablement
Close the AI adoption gap—with six imperatives to prepare your workforce for scale.
Enterprise AI adoption hinges on workforce readiness. Pilots have demonstrated... Read more.
Exploring microgrid benefits: Enhance efficiency and sustainability
8-minute readExecutive summary: Microgrids deliver resilience, cost savings, and sustainability, making them a strategic energy solution for critical facilities... Read more.
The next era of automation: Why n8n illustrates the future of intelligent platforms
Executive summary: Automation is evolving beyond rules-based workflows and RPA into intelligent, agentic platforms that integrate across systems and anticipate business... Read more.
The impact of electrification in rural areas: Progress and challenges
8-minute readQuick summary: Nearly a century after the Rural Electrification Act transformed rural America, utilities face a new challenge: modernizing rural infrastructure... Read more.