Scaling a utility’s AI from pilots to production-ready agents
3-minute readA large Midwest utility partnered with Logic20/20 to move beyond early AI experimentation and establish a repeatable, governed approach to building... Read more.
Digital twin modeling insights: How models improve decision-making
Executive summary: Digital twin modeling insights help leaders move beyond the idea of a digital replica toward disciplined decision support. A digital twin creates... Read more.
Coffee Chat with Tim Frerichs, Senior Manager – San Diego, CA
5-minute readWelcome to our Coffee Chat series, where we get to know the "Logicians" who make Logic20/20 a great place to work. Today, we’re sitting down with... Read more.
AI-Enabled Customer Care in 2026: Executive Brief
Download the executive brief We will never sell your data. View our privacy policy here.Customer care expectations are no longer shaped by a single channel or a... Read more.
Choosing the right processes for RPA and AI in 2026
Choosing the best processes for RPA: how to evaluate which of your processes are suited for robotic process automation.... Read more.
Regulatory Readiness in 2026: Executive Brief for Resilient Compliance
Download the executive brief We will never sell your data. View our privacy policy here.Regulatory scrutiny is no longer episodic—it’s continuous. For compliance... Read more.
Understanding AI agents: Their role and impact in today’s world
Executive summary: AI agents are becoming a practical solution for organizations looking to streamline operations, improve decision-making, and deliver faster, more... Read more.
Optimizing PSPS decision-making | Western Energy Institute’s WE Magazine cover story
As wildfire events intensify, utilities must evolve from reactive shutoffs to proactive resilience strategies.
For the Western Energy Institute's WE Magazine cover... Read more.
Infographic – Wildfire risk and emergency operations
Taking a holistic approach to risk management is essential for long-term success. Instead of addressing risks in isolation, utilities must integrate data-driven... Read more.
Rebuilding resilience: A data-first approach to utility risk management
3-minute readSnapshot
Wildfire seasons across the Northwest have grown longer, hotter, and more destructive, making fire mitigation a year-round responsibility for... Read more.