Close the AI adoption gap—with six imperatives to prepare your workforce for scale.

Enterprise AI adoption hinges on workforce readiness. Pilots have demonstrated measurable value, but many initiatives stall when employees are not equipped or confident to scale adoption responsibly. Chief Human Resources Officers and HR leaders now stand at a pivotal juncture.

Closing the Adoption Gap: The CHRO’s Guide to Workforce Enablement presents six imperatives for preparing the workforce to embrace AI at scale. HR leaders will find practical strategies—from aligning programs with business outcomes to embedding governance and measurement—to close the adoption gap and turn AI investment into long-term business advantage.

Key takeaways

The workforce advantage

Why employee readiness—not technology alone—determines the pace of enterprise adoption

Building fluency

How to move employees from basic AI literacy to role-specific confidence and competence

Scaling adoption

Approaches to training, experimentation, and communication that sustain adoption across the enterprise

Driving accountability

Governance and measurement practices that establish guardrails and demonstrate business impact

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A glimpse into Closing the Adoption Gap: The CHRO’s Guide to Workforce AI Enablement

The adoption challenge

Enterprises are beginning to realize measurable impact from AI; however, several workforce factors are complicating adoption:

  • Informal tool use creates inconsistency and risk.
  • Limited policies leave gaps between experimentation and alignment.
  • Inconsistent training leaves many employees without confidence and fluency.

Meanwhile, providers are embedding AI into core platforms, and nearly 70 percent of Fortune 500 companies have already implemented Microsoft Copilot. Without a workforce prepared to use these tools responsibly and at scale, the value remains out of reach.

Ready for more?

Download your copy of Closing the Adoption Gap: The CHRO’s Guide to Workforce AI Enablement today.