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Digital transformation in utilities: Powering the future of energy and innovation

Digital transformation in utilities: Powering the future of energy and innovation

by Logic20/20 Consulting | May 23, 2024 | Insight

7-minute read Quick summary: Digital transformation in utilities is revolutionizing the energy sector by enhancing efficiency, sustainability, and customer satisfaction through cutting-edge technologies and data-driven solutions. The utilities sector is undergoing a...
The AI call center: How artificial intelligence empowers customer service reps to generate revenue

The AI call center: How artificial intelligence empowers customer service reps to generate revenue

by Paul Lee | May 9, 2024 | Insight

11-minute read Quick summary: Call center AI tools enable customer service organizations to empower their reps and evolve from cost centers to revenue generators. Contents Meet your new sales force Will AI replace call center agents? 10 AI call center use cases for...
How cloud analytics benefits utilities

How cloud analytics benefits utilities

by Alexander Johnson, Payam Kavousi Ghahfarokhi | May 6, 2024 | Insight

11-minute read Quick summary: Cloud analytics is helping utilities address their most pressing challenges in regulatory compliance, digital transformation, asset management, and customer service. IT organizations are moving to the cloud faster than ever. According to...
Decoding AI complexity: Generative AI in the enterprise

Decoding AI complexity: Generative AI in the enterprise

by Mike Cohen | Apr 24, 2024 | Insights

ON-DEMAND WEBINAR Generative AI (Gen AI) promises a transformative future, but navigating its current state can be daunting. Executives face critical questions, including: How can I identify the right use cases for my organization? What solutions offer the best ROI?...
Code faster in the cloud: How Gen AI is accelerating product development

Code faster in the cloud: How Gen AI is accelerating product development

by Daniel Beecham, Martin Sanchez | Apr 16, 2024 | Insight

4-minute read Quick summary: We explore how generative AI is revolutionizing software development, how to navigate the challenges inherent in the approval process, and how to ensure smooth, timely adoption. In the rapidly evolving world of technology product...
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