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Using data and analytics to increase Covid vaccine availability

Using data and analytics to increase Covid vaccine availability

by Logic20/20 Consulting | Aug 26, 2021 | Insight

How we partnered with Microsoft to help the King County Vaccination Partnership track logistics for a Covid vaccination clinic that served over 93,000 patients   At a glance When our clients at Microsoft needed help on the analytics dashboard they’d built for the...
Reinventing the online customer experience

Reinventing the online customer experience

by Logic20/20 Consulting | Jun 6, 2021 | Insight

  We re-platformed a utility company’s outdated website to improve UX, compliance, and accessibility   At a glance A regional gas company had an outdated 800-page website that left its customers under-served and raised accessibility issues that could...
Improving customer onboarding by integrating DocuSign with Salesforce

Improving customer onboarding by integrating DocuSign with Salesforce

by Logic20/20 Consulting | May 14, 2021 | Insight

How we helped a Fortune 500 healthcare organization save time and reduce errors by automating their client onboarding paperwork process   At a glance Our enterprise client engaged us to help automate their client onboarding by integrating DocuSign with...
Marketing analytics: how to overcome the tech bottleneck

Marketing analytics: how to overcome the tech bottleneck

by Eric Nelson | May 11, 2021 | Insight

5-minute read Remember the days when marketing was a calm, cool environment where a good set of customer analytics would tide you over for a month’s worth of strategic, data-driven decisions? Yeah, neither do I. Today customer behaviors, preferences, and attitudes can...
Customer Stories: How AI is transforming customer service

Customer Stories: How AI is transforming customer service

by Peter Baldridge | Apr 26, 2021 | Insight

5-minute read Artificial intelligence and machine learning have become mainstays on the global business scene, with even small companies now able to reap the benefits of having a digital workforce. The momentum behind the growing adoption of AI-driven solutions...
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