How to overcome the natural resistance to change

How to overcome the natural resistance to change

3-minute read Think about the last change you led or participated in with a group at work or in your personal life. How much resistance was there to the change? Were you resistant? Since our brains register change as pain, it’s natural for there to be resistance to...
Change Management Chatbots Insight

Change Management Chatbots Insight

6-minute read Companies are beginning to use tools like chatbots in record numbers, supplementing voice conversations and augmenting customer service processes. As with any big change, it’s important to have a plan in place to ensure smooth adoption. Digital...
Change Management Success: Key Strategies

Change Management Success: Key Strategies

5-minute read Did you make a New Year’s resolution for this year? Maybe about how often you’ll hit the gym, call your mom, or resist your sugar cravings? Now, have you kept it up? (If so, well done!) Organizational change is equally hard to accomplish. It’s...