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Reinventing the online customer experience

Reinventing the online customer experience

by Logic20/20 Consulting | Jun 6, 2021 | Insight

  We re-platformed a utility company’s outdated website to improve UX, compliance, and accessibility   At a glance A regional gas company had an outdated 800-page website that left its customers under-served and raised accessibility issues that could...
Improving customer onboarding by integrating DocuSign with Salesforce

Improving customer onboarding by integrating DocuSign with Salesforce

by Logic20/20 Consulting | May 14, 2021 | Insight

How we helped a Fortune 500 healthcare organization save time and reduce errors by automating their client onboarding paperwork process   At a glance Our enterprise client engaged us to help automate their client onboarding by integrating DocuSign with...
Clearing the data privacy hurdle to enter new markets

Clearing the data privacy hurdle to enter new markets

by Logic20/20 Consulting | Apr 19, 2021 | Insight

We helped a healthcare SaaS provider prepare to enter European markets with a GDPR readiness plan.   At a glance When a healthcare SaaS provider sought to enter the European market, their potential customers would only sign a deal if the company complied with the...
Streamlining and integrating contract lifecycle management

Streamlining and integrating contract lifecycle management

by Logic20/20 Consulting | Apr 19, 2021 | Insight

How we helped a Fortune 500 healthcare organization implement a new contract lifecycle management (CLM) platform to integrate with SAP, Salesforce, and other applications   At a glance Our client engaged us to help them transition from a legacy CLM platform to...
Eliminating a financial enterprise’s CRM silos

Eliminating a financial enterprise’s CRM silos

by Logic20/20 Consulting | Sep 9, 2020 | Insight

A financial services client aligns CRM systems across multiple lines of business At a glance When a global financial services organization experienced disruptions in sales and support arising from siloed CRM platforms across multiple business lines, they turned to us...
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Seattle, WA 98134
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