Enhancing Products with AI & Machine Learning

Enhancing Products with AI & Machine Learning

7-minute read Quick summary: Artificial intelligence and machine learning can help businesses enhance products and optimize processes without driving up operational costs, as one of our clients learned when we implemented call center AI. When it comes to their...
Scaling digital customer experiences

Scaling digital customer experiences

Snapshot   Logic20/20’s telecom partner wanted to improve customer experiences and accelerate innovation by optimizing their customer care infrastructure. We built new platforms and tools that enabled over 20 million customer care chats with better-informed...