Digital transformation in 2024: Operationalizing generative AI for digital transformation
Businesses can no longer avoid the pressure to operationalize generative AI in ways that produce bottom-line results. Three foundational elements—a robust clo... Read more.
Cloud computing: Vital for renewable energy management
5-minute readQuick summary: As the grid of the future begins to take shape, we explore how cloud computing is accelerating the incorporation of renewable energy... Read more.
Microsoft CoPilot arrival: Are you ready?
8-minute readContents
What is Microsoft Copilot?
Assessing your Copilot readiness
The Copilot maturity framework
Out-of-the-box or custom solution?
Beyond imple... Read more.
Enhancing customer experience: AI in self-service portals
5-minute readQuick summary: Today's customers demand quality self-service solutions within customer portals, and AI delivers the capabilities that can help busi... Read more.
Utility emergency event simulation tools
Scalable emergency operations simulation environments help utility professions respond to emergency situations quickly and affectively.... Read more.
Digital Trends 2023: Developments and Strategies
In 2023, businesses will be seeking greater agility and fiscal flexibility, and these 4 digital transformation trends will help them achieve their goals.... Read more.
Unlocking potentials: Embrace multicloud architectures
Two key areas where utilities are shifting to multicloud configurations and some of the approaches that are helping them make the leap... Read more.
Powering up the utility customer experience
Today's energy customers have choices, and the customer experiences offered by their local utilities are weighing heavily in their decisions.... Read more.
How AI-driven automation benefits your bottom line
How intelligent automation applies artificial intelligence and machine learning to traditional automation, enabling the creation of a true digital workforce... Read more.
High tNPS and customer service
How conversational messaging can help businesses achieve high tNPS scores for their customer service offerings... Read more.