Webinar: AI and customer experience
WATCH THE WEBINAR ON DEMANDBusinesses are discovering how AI can improve customer experience (CX) by making interactions more personalized, efficient, and seamless.... Read more.
How AI helps customer service reps
AI call center tools enable customer service organizations to empower their reps and evolve from cost centers to revenue generators.... Read more.
Scaling enterprise AI beyond pilot projects
To scale enterprise AI beyond the pilot, organizations must anticipate the most common roadblocks and incorporate proven best practices into their strategies.... Read more.
Improving customer experiences as an AI product manager
How my team is leveraging AI to drive real business results for our telecom client, while also helping to make life better for real people... Read more.
From the Big 4 to Logic20/20: a product manager’s journey
Like many of my colleagues, I started my consulting journey in the “Big 4.” When it was time for a change, Logic20/20 was the obvious choice—and still is.... Read more.