Enhancing partner experiences with standardized APIs

Enhancing partner experiences with standardized APIs

Snapshot Our client, a nationwide telecommunications enterprise, relies on a network of retail partners to increase the availability of their services to customers. The lack of a standardized activation platform was hampering these partnerships by slowing down...
Scaling digital customer experiences

Scaling digital customer experiences

Snapshot   Logic20/20’s telecom partner wanted to improve customer experiences and accelerate innovation by optimizing their customer care infrastructure. We built new platforms and tools that enabled over 20 million customer care chats with better-informed...