Logic20/20
  • WHAT WE DO
    • Digital Strategy & Transformation
      • Product, Project & Change Management
      • Compliance Services
      • Solution Assessment & Planning
      • Change Management
      • Agile Transformation
    • AI & Analytics
      • Artificial Intelligence
      • Data Strategy
      • Data Platforms & Engineering
      • Data Visualization
  • WHO WE HELP
    • Energy & Utilities
    • Financial Services
    • Government
    • Healthcare
    • Life Sciences
    • Technology & Communications
    • View All Industries
  • WHO WE ARE
    • Leadership
    • Our Values
    • Partners
  • CAREERS
    • Life at Logic
    • Open Roles
  • INSIGHTS
  • Connect
Select Page
The AI call center: How artificial intelligence empowers customer service reps to generate revenue

The AI call center: How artificial intelligence empowers customer service reps to generate revenue

by Paul Lee | May 9, 2024 | Insight

11-minute read Quick summary: Call center AI tools enable customer service organizations to empower their reps and evolve from cost centers to revenue generators. Contents Meet your new sales force Will AI replace call center agents? 10 AI call center use cases for...
Optimizing vegetation management with machine learning

Optimizing vegetation management with machine learning

by Frederike Dubeau | May 3, 2024 | Insight

4-minute read This article first appeared on the Utility Analytics Institute blog. Quick summary: By using data to identify the areas at highest risk for vegetation-related incidents, machine learning platforms help utilities allocate resources where they are most...
Case study: Digital transformation of aerial imagery asset inspection

Case study: Digital transformation of aerial imagery asset inspection

by Scott Nelson | May 3, 2024 | Insight

4-minute read Snapshot In the aftermath of a series of wildfires caused by aging infrastructure, one utility company began a systematic inspection process using images captured by drones and helicopters to identify maintenance needs before they become a problem. A...
Decoding AI complexity: Generative AI in the enterprise

Decoding AI complexity: Generative AI in the enterprise

by Mike Cohen | Apr 24, 2024 | Insights

ON-DEMAND WEBINAR Generative AI (Gen AI) promises a transformative future, but navigating its current state can be daunting. Executives face critical questions, including: How can I identify the right use cases for my organization? What solutions offer the best ROI?...
Code faster in the cloud: How Gen AI is accelerating product development

Code faster in the cloud: How Gen AI is accelerating product development

by Daniel Beecham, Martin Sanchez | Apr 16, 2024 | Insight

4-minute read Quick summary: We explore how generative AI is revolutionizing software development, how to navigate the challenges inherent in the approval process, and how to ensure smooth, timely adoption. In the rapidly evolving world of technology product...
« Older Entries
Next Entries »

Advanced Analytics (167) Agile (18) AI (27) Architecture (24) Artificial Intelligence (89) Asset Image Analytics (13) Automation (23) Careers (15) Case Study (79) Case Study Advanced Analytics (18) Case Study Digital Transformation (38) Case Study High Tech (23) Case Study Utilities (18) CCPA (22) Change Management (35) Cloud (24) Compliance (71) Connected Hubs (15) Culture (87) Customer Experience (CX) (45) Customer Service (35) Data Analysis (23) Data Management (73) Data Privacy (55) Data Science (30) DERMS (18) Digital Marketing (34) DigitalNow (17) Digital Transformation (167) Download (19) Energy & Utilities (22) Events (15) Financial Services (18) GDPR (25) Grid Operations (71) Healthcare (20) Machine Learning (50) Podcast (16) Press Releases (39) Salesforce (17) Strategy & Operations (111) Tactical (44) Technology & Communications (20) Utilities (98) Virtual Assistants (19)

Contact Us

solutions@logic2020.com

(206) 576-0400

Headquarters:

1501 1st Ave South, Suite 310

Seattle, WA 98134
  • Follow
  • Follow
  • Follow
  • Follow

Services

  • Advanced Analytics
  • Digital Transformation
  • Strategy & Operations

Insights

  • Articles

Industries

  • Education
  • Energy & Utilities
  • Financial Services
  • Government
  • Healthcare
  • Insurance
  • Life Sciences
  • Media & Entertainment
  • Non-Profit
  • Retail & Consumer Products
  • Technology & Communications

Who We Are

  • Leadership
  • Our Values
  • Partners

Join Us

  • Life at Logic
  • Open Roles
  • Corporate Responsibility Report
  • Privacy Policy
  • Sitemap
  • Cookie Policy
  • Cookie Policy (EU)
  • Cookie Policy (UK)

Contact Us

solutions@logic2020.com
(206)-576-0400

Services

Industries

Who We Are

Insights

Join Us

Sitemap
Privacy Policy
Corporate Responsibility
Contractor Policies

Manage Cookie Consent

To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.

Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}