Logic20/20
  • WHAT WE DO
    • Digital Strategy & Transformation
      • Product, Project & Change Management
      • Compliance Services
      • Solution Assessment & Planning
      • Change Management
      • Agile Transformation
    • AI & Analytics
      • Artificial Intelligence
      • Data Strategy
      • Data Platforms & Engineering
      • Data Visualization
  • WHO WE HELP
    • Energy & Utilities
    • Financial Services
    • Government
    • Healthcare
    • Life Sciences
    • Technology & Communications
    • View All Industries
  • WHO WE ARE
    • Leadership
    • Our Values
    • Partners
  • CAREERS
    • Life at Logic
    • Open Roles
  • INSIGHTS
  • Connect
Select Page
Customer Experience Management: Enhancing Satisfaction

Customer Experience Management: Enhancing Satisfaction

by Logic20/20 Consulting | May 17, 2024 | Insight

Content updated 9/16/2024. Orginally published 5/2024 Incorporating Customer Service Platforms Into Your Customer Service Strategy Customer Service Platforms compare to traditional customer service as smartphones compare to beepers. Customer Service Platforms (and...
The cornerstones of grid modernization: Overcoming challenges for success

The cornerstones of grid modernization: Overcoming challenges for success

by Logic20/20 Consulting | May 7, 2024 | Insight

5-minute read Quick summary: By adopting strategies focused on employee engagement and adoption, utilities can help ensure the success of even the most ambitious grid modernization programs. The modernization of our electrical grid is crucial for ensuring reliable and...
Copilot case study: A global tech giant’s journey to Copilot adoption

Copilot case study: A global tech giant’s journey to Copilot adoption

by Alessandro Garcia, Henry Novak, Beau Platte | Mar 19, 2024 | Insight

4-minute read Snapshot This case study demonstrates a successful example of Copilot adoption. When a global technology company needed support in launching Microsoft 365 Copilot to a 60,000-employee sales force, they contacted Logic20/20. The depth and breadth of our...
Data privacy as a service (DPaaS): What it is and why organizations need it

Data privacy as a service (DPaaS): What it is and why organizations need it

by Lane Ureda, Jennifer DeVilling | Feb 29, 2024 | Insight

5-minute read Quick summary: In their efforts to keep pace with an increasingly complex data privacy compliance ecosystem—without driving up operational costs—organizations are discovering the benefits of data privacy as a service. In the fast-changing world of data...
Making Software Adoptions Stick with Change Management

Making Software Adoptions Stick with Change Management

by Travis Jones | Feb 28, 2024 | Insight

3-minute read Quick summary: Successful software adoptions requires a strategic approach to change management that engages users at all levels. Find out how from Travis Jones, whose insights on the subject recently appeared in Fast Company. Every year businesses spend...
« Older Entries
Next Entries »

Advanced Analytics (165) Agile (18) AI (25) Architecture (24) Artificial Intelligence (87) Asset Image Analytics (13) Automation (23) Careers (15) Case Study (78) Case Study Advanced Analytics (18) Case Study Digital Transformation (38) Case Study High Tech (23) Case Study Utilities (17) CCPA (22) Change Management (35) Cloud (24) Compliance (70) Connected Hubs (15) Culture (88) Customer Experience (CX) (45) Customer Service (35) Data Analysis (23) Data Management (73) Data Privacy (55) Data Science (30) DERMS (18) Digital Marketing (34) DigitalNow (17) Digital Transformation (167) Download (19) Energy & Utilities (19) Events (15) Financial Services (18) GDPR (25) Grid Operations (71) Healthcare (20) Machine Learning (50) Podcast (16) Press Releases (39) Salesforce (17) Strategy & Operations (111) Tactical (44) Technology & Communications (20) Utilities (95) Virtual Assistants (19)

Contact Us

solutions@logic2020.com

(206) 576-0400

Headquarters:

1501 1st Ave South, Suite 310

Seattle, WA 98134
  • Follow
  • Follow
  • Follow
  • Follow

Services

  • Advanced Analytics
  • Digital Transformation
  • Strategy & Operations

Insights

  • Articles

Industries

  • Education
  • Energy & Utilities
  • Financial Services
  • Government
  • Healthcare
  • Insurance
  • Life Sciences
  • Media & Entertainment
  • Non-Profit
  • Retail & Consumer Products
  • Technology & Communications

Who We Are

  • Leadership
  • Our Values
  • Partners

Join Us

  • Life at Logic
  • Open Roles
  • Corporate Responsibility Report
  • Privacy Policy
  • Sitemap
  • Cookie Policy
  • Cookie Policy (EU)
  • Cookie Policy (UK)

Contact Us

solutions@logic2020.com
(206)-576-0400

Services

Industries

Who We Are

Insights

Join Us

Sitemap
Privacy Policy
Corporate Responsibility
Contractor Policies

Manage Cookie Consent

To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.

Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}