Data-driven utility customer engagement

Data-driven utility customer engagement

5-minute read Quick summary: Tapping into diverse data sources is key to unlocking powerful customer personas, empowering utilities to build personalized customer engagements and influence behaviors. Effectively navigating the complex and rapidly evolving utilities...
Preparing utilities: DER and renewable energy regulations

Preparing utilities: DER and renewable energy regulations

5-minute read Quick summary: Utilities are preparing for new compliance obligations related to distributed energy resources (DERs) and renewables by building robust compliance systems involving process definition, process improvement, compliance automation, and...
Agile PMO: Building a foundation for success

Agile PMO: Building a foundation for success

Transform your project management office (PMO) with Agile strategies that deliver real value Explore the evolution of program management in our latest white paper, The Agile PMO: Building a Foundation for Success. This guide offers actionable insights for...
Training strategy guide for long-term success

Training strategy guide for long-term success

6-minute read Quick summary: A strategic approach to training strategy, execution, and documentation for ensuring long-term progress in knowledge, skills, abilities, and/or behaviors In all organizations, it is well known that it is better to be proactive with...