9-minute read Executive summary: AI assistants are shortening individual tasks in enterprise programs, but most programs still run on the same manual reporting, fragmented registers, and meeting-driven handoffs. Programs that redesign the delivery…

6-minute read Executive summary: AI cost governance requires visibility into what each recurring workflow costs, who owns it, and whether anyone uses its output. Tracking those measures helps leaders reduce avoidable spending and direct investment…

3-minute read A large U.S. electric utility set out to optimize storm outage response by aligning crew deployment with anticipated outage demand. Their existing model had significant prediction error, particularly during extreme storm events,…

3-minute read Executive summary: Employee feedback places Logic20/20 among the nation’s Best Firms to Work For, for the second year in a row. Consulting Magazine has named Logic20/20 one of its 2026 Best Firms to Work For, recognizing the business…

Build a scalable approach to flexible service connection Growing demand for new load and increasing adoption of distributed energy resources (DERs) are putting pressure on distribution networks. Where capacity or operating constraints limit new…

Executive summary: Operational technology (OT) business integration coordinates the business and operational work required to prepare an OT system for launch. By maintaining alignment across business processes, change management, readiness…

A four-step approach to realizing broader operational value from AI AI adoption is growing across utilities, but deploying more tools and agents does not automatically produce broader operational gains. Individual tasks may get faster while manual…

3-minute read A large West Coast utility had invested in advanced wildfire risk modeling to support safer, more informed operational decisions. As adoption grew and demand for the underlying data and analytics increased, the organization saw an…

A practical framework for aligning AI autonomy and governance with business consequence AI agents are moving beyond individual productivity tasks into business operations such as routing work orders, reconciling invoices, and coordinating tasks…

Executive summary: Scaling flexible interconnection requires more than proving the effectiveness of the supporting technology at individual sites. Utilities need repeatable business processes that integrate flexible interconnections into planning…