Elevating customer care with AI and machine learning

Elevating customer care with AI and machine learning

5-minute read Snapshot When a telecommunications enterprise that’s already famous for their customer service wanted to up their game, they turned to Logic20/20. Our team met the challenge with call center AI and machine learning (ML) solutions built on AWS that enable...
Enhancing products with AI & machine learning

Enhancing products with AI & machine learning

7-minute read Quick summary: Artificial intelligence and machine learning can help businesses enhance products and optimize processes without driving up operational costs, as one of our clients learned when we implemented call center AI. When it comes to their...