Clearing the data privacy hurdle to enter new markets
How augmented intelligence combines the best of AI and machine learning with human capabilities to transform the customer service experience... Read more.
Streamlining and integrating contract lifecycle management
How we helped a Fortune 500 healthcare organization implement a new contract lifecycle management (CLM) platform to integrate with SAP, Salesforce, and other applications.... Read more.
Streamlining medical practice oversight with visual analytics
We helped a multi-specialty medical group save over 1,000 hours per year on physician and clinic performance oversight with user-customized analytics dashboards.... Read more.
Evaluating the data privacy impact of a remote testing platform
We helped a professional organization understand how their online testing platform would impact the privacy of test-takers.... Read more.
Using computer vision to help utilities prevent wildfires
How my team is leveraging machine learning to help identify defects in power lines and utility equipment that could lead to wildfires... Read more.
Data privacy governance
Data privacy governance is an essential process for organizations wanting to maintain compliance.... Read more.
Built a dynamic market model based on extensive research to inform on market sizing and go-to-market strategy
We worked with the multinational technology company to build a dynamic market model... Read more.
Applying advanced analytics to customer journey mapping
Our clients in Microsoft’s retail division wanted to deepen their understanding of customer satisfaction across the buyer’s journey... Read more.
eBook: 3 ways artificial intelligence is transforming customer service
3 ways artificial intelligence (AI) helps customer service organizations meet customer expectations, improve agent morale and retention, and optimize costs... Read more.
Predictive analytics helps insurers make better informed decisions
With predictive analytics tools, insurers can create behavioral models using data to understand and evaluate possible outcomes that can affect their business.... Read more.