by Mary Beth Gibson, Lorri Norris | Apr 9, 2024 | Insight
5-minute read Quick summary: Digital portals are redefining utility operations by providing unified, intuitive platforms for customers and contractors, enhancing operational efficiency and customer satisfaction through streamlined processes and self-service...
by Lane Ureda, Jennifer DeVilling | Feb 29, 2024 | Insight
5-minute read Quick summary: In their efforts to keep pace with an increasingly complex data privacy compliance ecosystem—without driving up operational costs—organizations are discovering the benefits of data privacy as a service. In the fast-changing world of data...
by Adam Cornille | Jan 30, 2024 | Insight
5-minute read Quick summary: Explore the critical steps for evolving from enthusiasm to true generative AI readiness through practical measures in business strategy, IT strategy, and AI governance. Generative AI capabilities have grown by leaps and bounds, capturing...
by Rachel Parker | Jan 29, 2024
Asset Image Analytics Asset image analytics: Transforming images into insights Images from drones, fixed cameras, LiDAR, satellites, and other sources can elevate utilities’ efforts to prevent wildfires, keep field assets in good working order, and mobilize disaster...
by timd@logic2020.com | Jan 25, 2024
DERMS Implementation Solutions As the grid of the future takes shape, utilities are turning to distributed energy resource management systems (DERMS) to meet the pressing challenge of effectively integrating and utilizing distributed energy resources (DERs). The...
by Ben Higa, Patricia Evanno, Frederike Dubeau | Jan 9, 2024 | Insight
5-minute read Quick summary: Tapping into diverse data sources is key to unlocking powerful customer personas, empowering utilities to build personalized customer engagements and influence behaviors. Effectively navigating the complex and rapidly evolving utilities...
by Lionel Bodin | Nov 9, 2023 | Insight
8-minute read Contents What is Microsoft Copilot? Assessing your Copilot readiness The Copilot maturity framework Out-of-the-box or custom solution? Beyond implementation Navigating your way to a “Copiloted” future Quick summary: With the rollout of...
by Patricia Evanno | Oct 26, 2021 | Insight
5-minute read Quick summary: In addition to benefiting users with disabilities, website accessibility helps businesses practice social inclusivity, improve their brand perception, and build a better experience for all customers. If you could make some simple changes...
by Nick Kelly, Ethan Silvers | Dec 17, 2020 | Insight
2-minute read How an analytics dashboard helps track progress towards accessibility goals In 2019, plaintiffs filed more than 11,000 federal lawsuits based on alleged violations of the Americans with Disabilities Act (ADA) Title III, which prohibits discrimination...
